Help

is it really that simple to make a few bucks with my used smartphone?
yeah, no joke – it's really that simple. if you don't believe us, check out what these people think. If you still don't believe us, we would be happy to come to your house and personally convince you over a nice cup of tea.

if I create an account and sell my smartphone to you, will you give out my personal information or email address to anyone else?
no, we will NEVER sell or give your personal information to a third party. We won't even give it to a fourth or fifth party for that matter. Not even if someone twists our arm, really, really hard. Please see our Privacy Policy for more information.

is it really free to create an account and get an offer for my smartphone, because nothing seems to be free in this world anymore?
have no fear. our only intention, other than to be upstanding citizens of the internet world, is to give you money for your used smartphone, never take it. you've got enough people out there after your money. you don't need another. don't worry - we got your back.

how exactly do I submit my smartphone?
good question. click here and we'll take you through the whole process. Compared to a red hot metal poker in the eye, it's actually quite fun.

do you accept other kinds of phones, or just the smart ones?
here at ibuysmartphones.com we are accepting of all kinds of phones, even the ones with an IQ in the single digits. It's like one big phone love fest, if you will. But, to be honest, we specialize in buying the smart kind of phones, so don't be offended if we don't offer you anything for yours. It's not you, it's us. Can we still be friends?

what if I just have the phone and nothing else? No cables or adapter, etc. will you still buy it from me?
we lose stuff all the time, so of course we'll buy it from you. we understand. sometimes it gets hard to keep track of things. like my mom used to say, “you'd forget your head if it wasn't screwed on” Now I have to admit, when I was 3 that kinda hurt, but you know what? she was right, so who are we to judge. Just let us know what you have, and we'll give you a fair offer.

what if I have a lot of smartphones? will you buy more than one at a time?
if you're willing to make more cash, than we're willing to buy as many smartphones as you have. and if your a business or an organization that has a lot of smartphones to sell, please contact us and we'll give you a personalized offer for whatever you have.


what if I'm a professional thief or a juvenile delinquent looking for some extra money? will you buy the smartphones I just lifted last night from my local cell phone store?
unfortunately, we are not accepting stolen merchandise at this time. but give us your exact location and we'll make sure, that in exchange for your smartphones, you'll receive 3 meals and a place to stay for the next 6 to 9 months

how do you determine the value of my smartphone?
mostly the magic 8 ball, supplemented with global tidal pattern information and a little bit of rock, paper, scissors thrown in for good measure. When we're really stumped we'll invoke the eenie, meenie, miney, moe method. Actually, we look at current market data to determine the accurate value of your smartphone. This value is constantly changing, and so we are continually updating our pricing information to reflect the true value of your smartphone. If you're asking if you'll receive a fair offer, the answer is - all signs point to yes.

what if you disagree with the description I gave of my smartphone? what happens then?
we just won't talk to you for awhile. some peolple call that the silent treatment. we just call it tough love. actually,if something comes up during the time of inspection of your smartphone, we will email you right away with any discrepancies and a new offer. You can then either accept our new offer or ask that we return the phone to you. So please be accurate when describing the condition of your smartphone.

what if my smartphone isn't listed on your totally cool site?(you may substitute, with our permission, the words awesome, neat or awe-inspiring for the word “cool” above)
because of the ever changing nature of the smartphone market, we may have missed the latest and greatest smartphone out there. Not likely, because we really are up on things over here. But if we have, just let us know what kind of smartphone you have and we'll give you a personalized offer. We might even throw in a few samoleans(that's dollars to you and me) for alerting us to what's new.

what happens to all the personal information on my smartphone? I'm afraid that you will do what Jason Bourne did in “The Bourne Supremacy”, when he cloned the CIA field agent's phone after he karate chopped him, and then used it to intercept all incoming calls to gain an upper hand in the fight to clear his name and finally be able to properly mourn the loss of his soul mate Marie and live a peaceful, albeit tragic life.
while we are big fans of Jason Bourne and his amazing technological abilities as related to his ongoing quest for freedom from the dark forces of rogue governmental officials, we ourselves do not quite posess the skills or even the desire to use someone else's personal information for our own benefit, seeing that none of us over here at ibuysmartphones.com is being chased by anyone from the intelligence community (like we would be able to tell anyway) So, when we receive your smartphone, the first thing we do is erase any personal data that may be contained on it, and reset it to it's original settings. If you would like more detailed information, please read our PrivacyPolicy.

how exactly do I get paid for my smartphone?
That's really up to you. would you like a check? or how about PayPal?  After you accept our offer, you can choose the method of payment and after we receive and inspect your phone we'll send it right out to you. When we say we “get paid fast”, we actually mean it. Please check out what these people had to say about how fast we pay.

do you really pay for shipping?
yep. no joke. not only do we give you cash for your used smartphone, we actually pay for the shipping to get here. we'll even send you a box if you want, and give you instructions on how to pack up your smartphone. Now, how cool is that?

why did you start ibuysmartphones.com, and are you for real?
To answer this 2 part question, we offer the following:
1. I have 7 kids and the desire to feed and clothe them. Most of them, anyway – a few of them really are hillbillies and not big on “getting dressed”.
b. now if, by “for real”, you mean in this material dimension called Earth, then yes, we are “for real”. But if, by “for real”, you mean the digitally altered dimension as depicted in the blockbuster techno-thriller “The Matrix”, then no, we are not “for real”.

after I have a super cool experience selling my smartphone to you, why would I offer up an exceptionally praiseworthy testimonial?
first, because you're a very nice person, and that's just what nice people do. Secondly, your highly effective prose would be proudly displayed on our home page, thus giving you something to brag about to your friends. But really, if you do have a good experience with ibuysmartphones.com we would love to hear from you. We might even put you on our Page of Lovin'. How cool would that be?

what do you do with all the smartphones you buy?
after we receive and inspect the smartphones we will do our best to find them a new home. After the philosophy of reuse has been pounded into us day after day by the world around us, we thought to ourselves – hey, maybe there's something to this reuse stuff. For any smartphone which we simply cannot find a home for, we recycle it in the appropriate manner. In this respect, we like to continually remind ourselves of the acronym WWAGD? – “What would Al Gore do?”. We think he would be proud.

are you good at communication during the process?
depends who you ask. if you talk to my wife, you'll get a very different answer than our customers, who have this to say about our communication throughout the selling process. Once you accept our offer we will send you an email confirming the offer and a reminder of shipping instructions. Once we receive your smartphone, we will send another email confirming this and our payment to you. once we are confident that you have received your payment, we will finally leave you alone. The last thing we want to be is a creepy stalker type. And if you ever have a question, just email us and we'll get right back to you.

what if my smartphone is broken? will you still accept it?
we'll accept any smartphone you have. New, used, even broken. We don't discriminate. Remember? One big phone love-fest.

why would I tell my friends about ibuysmartphones.com?
because you care deeply for them and are concerned for their financial, as well as emotional well being. Not to mention that you could always use another 10 bucks. Every time you refer one of your friends to us and they sell us at least $50 worth of smartphones, we'll send you $10. Just sign up for our Refer-a-Friend Program to get started.